Business Automation, ERP Integration and IT Services in Chicagoland
Uptimize Solutions is a Chicago-based workflow automation and system integration firm for manufacturers and distributors. We automate office work like AP, order entry and reporting, connect ERP systems to CRM, warehouse and phones, and support the IT underneath. Chicagoland clients get us on-site whenever it helps; clients anywhere else in the US get the same work remotely, with travel when a visit is needed.
On-Site, Remote, or Both
Most of what we build (integrations, automations, dashboards, apps) doesn’t need us in the building, so the default is remote with secure access to your systems. We come on-site when it genuinely helps:
| Work | Chicagoland | Elsewhere in the US |
|---|---|---|
| Free workflow audit | On-site or video | Video, or on-site when combined with a project visit |
| Process mapping and discovery | On-site on the floor with your team | Remote sessions plus a site visit for larger projects |
| ERP integration, automation, dashboards, apps | Remote build, on-site go-live and training | Remote build, on-site go-live when needed |
| Network, server and hardware work | On-site | On-site by travel, or coordinated with your local IT |
| Ongoing IT support | Remote first, on-site dispatch | Remote, with travel or local partners for hands-on work |
Across Chicagoland that means the city and Cook County, Lake County and the North Shore, the northwest industrial corridor around Schaumburg and Elk Grove Village, and the western suburbs. Outside Illinois, we work with manufacturers and distributors nationwide.
Work for Chicagoland Manufacturers and Distributors
Three recent local engagements, with client names withheld:
Industrial heater manufacturer
Decades of engineering spreadsheets replaced with a web configurator: 200+ formulas in code, 3D views, automatic BOMs and PDF specs, with routings exported to the ERP. Quotes dropped from 30 to 45 minutes to 3 to 5. Read the case study.
Manufacturer and distributor, 120 employees
Two buildings and nine departments moved off paper forms, binders and tangled shared drives onto one intranet with role-based access. Read the case study.
Manufacturer, 45+ servers
Reactive IT replaced with proactive monitoring and tiered alerts. 99.9% uptime, and 85% of issues now caught before users notice. Read the case study.
What We Do
- AI workflow automation: AP, order entry, approvals and reporting. One distributor cut manual invoice entry 85%.
- ERP integration in Chicago: Epicor P21, SAP, NetSuite, Sage and Dynamics connected to CRM, warehouse, ecommerce and phones. Deepest on Epicor Prophet 21.
- IT support for Chicago manufacturers: monitoring, help desk and on-site service, including support for the integrations we build.
- Data cleanup and dashboards and custom operational apps such as scanner apps, configurators and portals.
Uptimize was founded in 2023 by Scott Thompson, who brings 25+ years of operations technology work (more about us). Every engagement starts with the same free workflow audit: we map your systems and manual work, and hand you a list of fixes ranked by ROI whether or not you hire us.
Service Area FAQ
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Do you only work with Chicago-area companies?
No. We are based in Chicago and do a lot of work across Chicagoland, but most of our integration and automation work is delivered remotely for manufacturers and distributors nationwide, and we travel for on-site work anywhere in the US.
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Will you come on-site?
Yes. Across Chicagoland we are on-site for discovery, go-lives, training and hardware work whenever it helps. Elsewhere in the US we travel when a visit is needed.
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How does the free workflow audit work?
It is a 30-minute session, on-site in Chicagoland or by video anywhere. We review your workflows, systems and data, and you get a prioritized list of fixes ranked by ROI. No cost, no obligation.
Start with a Free Workflow Audit
Thirty minutes, on-site in Chicagoland or by video anywhere. We’ll map your systems, find the biggest automation and integration opportunities, and show you what to fix first. No obligation.